Terms of Service

By creating an account, uploading a document, or otherwise using DocCure.ai (the “Service,” operated by doc cure, inc., “doc cure,” “we,” or “us”), you agree to these Terms of Service and to our Privacy Notice. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization.

If you do not agree, do not use the Service. Enterprise customers may sign a separate master agreement that controls over these terms where the two conflict.

doc cure is an AI-assisted tool that analyzes PDF documents, applies automated accessibility remediation (such as OCR, tagging, reading order, language metadata, form labels, and draft alternative text), runs machine-verifiable validation, and produces a report describing what changed and what was tested.

doc cure is not a law firm, an accessibility auditor of record, or a substitute for your own accessibility program. Automated analysis cannot evaluate every accessibility requirement, and some requirements call for human judgment. We identify issues that need human review; we do not certify that any document satisfies a legal standard.

Standards such as WCAG 2.1 AA and PDF/UA-1 are technical specifications; laws such as the ADA and Section 508 are legal regimes. Passing machine-verifiable technical checks does not, by itself, establish conformance with any technical standard in full, and technical conformance does not, by itself, establish compliance with any law.

Use of the Service does not guarantee compliance with the ADA, Section 508, WCAG, PDF/UA, the European Accessibility Act, or any other law or standard, and does not prevent complaints, demand letters, investigations, or litigation. Whether a given document is subject to a particular requirement — and whether it ultimately conforms — depends on the document's content, how and where it is published, and applicable law. Those determinations are yours to make, with your own advisors.

The Service reports results using defined statuses — for example, checks passed, issues found, needs human review, and (where third-party validation has run and passed) PDF/UA-1 conformant. Machine validation is performed with tools such as veraPDF, which test only the machine-verifiable subset of the PDF/UA-1 Matterhorn Protocol conditions. The remaining conditions generally require human judgment.

A high score, a passing machine check, or a “conformant” result on the machine-verifiable subset is not a representation that a document is fully accessible or legally compliant. For complex or high-impact content — tables, charts, diagrams, forms, scanned material, and similar — you should add a human review pass and have a qualified person confirm the result before publishing.

The standard Service is intended for public-facing, non-sensitive documents. Unless doc cure has expressly approved the use in a signed enterprise agreement, you agree not to upload:

• protected health information or other regulated health data;
• nonpublic personal or financial information, or payment-card data;
• student education records or other data protected by FERPA;
• criminal-justice information or law-enforcement records;
• confidential personnel records or trade secrets of third parties;
• export-controlled or classified information;
• unredacted records that are exempt or confidential under public-records law.

You are responsible for classifying your documents and for any redaction before upload. doc cure does not perform legal redaction review. You also agree not to misuse the Service — no unlawful content, no infringement of others' rights, no attempts to disrupt or reverse-engineer the Service, and no uploading of content you are not authorized to share.

You retain all rights to the documents you upload (“Your Content”). You grant doc cure a limited, non-exclusive license to process, store, and return Your Content solely to provide the Service and as described in our Privacy Notice.

You represent that you have the right to upload Your Content and to have it processed. You remain responsible for determining whether a document is subject to any legal requirement, for reviewing the remediated file and report, and for the final decision to publish or distribute any document.

Some outputs — including alternative text, reading order, table interpretation, and descriptions of charts or images — are generated with the assistance of AI models. AI output is not foolproof and may contain errors or omissions. It is provided as a starting point that you should review, and the human review pass is available for content where accuracy matters.

Certain features require an account. You are responsible for the activity under your account and for keeping your credentials secure. Remediation is billed in credits (one credit per page); plans include a monthly credit allowance, and unused credits roll over while the subscription remains active. Allowances, rates, and add-ons are described on our pricing page and may change. Except where required by law or expressly stated, fees and used credits are non-refundable other than under the limited warranty below.

We warrant only the following: if a doc cure report states that a specific machine-verifiable check passed, and that statement was incorrect when the report was issued, notify us within 30 days and we will re-process or correct the affected file at no charge, or credit the credits spent on that file.

This re-processing, correction, or credit is your sole and exclusive remedy under this warranty. The warranty does not cover checks that require human judgment, results you elected not to have reviewed, or changes you or third parties made to a file after we returned it.

Except for the limited warranty in Section 9, the Service and all output are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the Service will make any document compliant with any law or standard. We do not warrant that the Service will be uninterrupted or error-free.

To the maximum extent permitted by law, doc cure will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or the cost of substitute services, arising out of or relating to the Service — including any claim that a document was or was not accessible or compliant — even if advised of the possibility.

Our total aggregate liability for all claims relating to the Service will not exceed the amounts you paid to doc cure for the Service in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You agree to indemnify and hold doc cure harmless from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, your breach of these terms, or your violation of any law or third-party right.

We encrypt Your Content in transit and at rest, retain it according to your retention setting, and do not use Your Content to train AI models. We use third-party subprocessors (including cloud hosting, OCR, and AI model providers) to deliver the Service; their processing is governed by our agreements with them and listed on our sub-processors page.

Under the standard Service, doc cure is not a HIPAA business associate and the Service is not offered for protected health information. Data-processing terms for regulated or enterprise use are available only under a signed agreement. See our Privacy Notice for details on how we handle personal data.

The Service references and validates against standards maintained by third parties (for example, W3C WCAG, ISO 14289 / PDF/UA, and the PDF Association's Matterhorn Protocol) and relies on third-party tools and providers. We do not control those standards or providers and are not responsible for their availability or changes.

Nothing in the Service, the reports it produces, or this website is legal advice. For questions about your legal obligations under the ADA, Section 508, or any other law, consult qualified counsel.

We may update the Service and these terms from time to time. If we make material changes, we will update the “last updated” date above and, where appropriate, provide additional notice. Your continued use after changes take effect means you accept the updated terms.

You may stop using the Service at any time. We may suspend or terminate access if you breach these terms or use the Service in a way that creates risk or legal exposure. Sections that by their nature should survive termination — including Sections 3, 6, and 9 through 15 — will survive.

These terms are governed by the laws of the State of [STATE], without regard to its conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located in [VENUE]. Public-sector customers may be subject to different terms addressing sovereign immunity, venue, and public-records obligations in a signed agreement.

Questions about these terms? Email hello@doccure.ai.